Overview
It is important that:
- you have the information you need about your pension
- the information you get is accurate
- you get the information you need at the right time.
When you first join the LGPS, and when a decision is made about your pension, your employer or your pension fund must contact you.
Your employer and pension fund can make decisions on how to apply some of the LGPS rules. They must have written policies on some of these ‘discretions‘. If something goes wrong, you have the right to complain.