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For members of the Local Government Pension Scheme in England and Wales

Can I still contact my LGPS pension fund?

This news article was published on 24 Jan 2022

Your LGPS pension fund will have adapted their working patterns to ensure they can continue to provide a service while following the latest Government advice to protect their staff. You can still Contact your pension fund, but please be aware that the team may take longer to respond to questions and requests.

Your pension fund will prioritise paying pensions and death benefits. It may take than usual to deal with other work such as transfers estimate requests and general enquiries.

Check your LGPS pension fund’s website to see if they offer online services to Scheme members. You may be able to use an online portal to update your personal details, run retirement estimates or view your annual benefit statements.


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