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For members of the Local Government Pension Scheme in England and Wales


This statement applies to content published on

What is accessibility?

Accessibility is a word used to describe whether a product, eg a website, can be used by people of all abilities and disabilities. On a website, accessibility depends on how a person’s disability affects the way they perceive information on a page and how they navigate within and between pages.

This website is run by the Local Government Association (LGA). We want as many people as possible to be able to use this website. For example, this means you should be able to:

We’ve also used strong colour contrast and made website text as simple as possible to understand.

AbilityNet - This link opens in a new browser window has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is fully accessible.

What to do if you cannot access parts of this website

If you need information in a different format like easy read, audio recording or braille, please email your request to [email protected] and tell us:

We will consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, email: [email protected]

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact: Equality Advisory and Support Service (EASS) - This link opens in a new browser window.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

The pensions team at the Local Government Association is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 - This link opens in a new browser window AA standard.

How this website was tested

We commissioned Shaw Trust Enterprises to undertake an accessibility audit of the site to check for compliance with the Web Content Accessibility Guidelines V2.1 level AA. The site received accreditation on 18 September 2023.

The Shaw Trust Digital Assessment and Accreditation process is rigorous. Over 60 hours of accessibility testing by users with a disability goes into each and every accreditation. This is in addition to a stringent technical assessment by digital auditors. All assessments are carried out in line with the Web Content Accessibility Guidelines (WCAG) 2.1 A and AA criteria.

What we are doing to maintain accessibility

Websites are subject to constant change. We are currently assessing different options to maintain the accessibility status of this site.

Preparation of this accessibility statement

This statement was updated on 21 September 2023.

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