This statement applies to content published on www.lgpsmember.org
What is accessibility?
Accessibility is a word used to describe whether a product, eg a website, can be used by people of all abilities and disabilities. On a website, accessibility depends on how a person’s disability affects the way they perceive information on a page and how they navigate within and between pages.
This website is run by the Local Government Association (LGA). We want as many people as possible to be able to use this website. For example, this means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We’ve also used strong colour contrast and made website text as simple as possible to understand.
AbilityNet - This link opens in a new browser window has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- the helpful tips on our calculators and tools are not fully accessible to screen reader software
- the error messages on our calculators and tools are not fully accessible to screen reader software.
What to do if you cannot access parts of this website
If you need information in a different format like easy read, audio recording or braille, please email your request to [email protected] and tell us:
- the web address (URL) of the content
- your name and email address
- the format you need.
We will consider your request and get back to you in five working days.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems or think we’re not meeting accessibility requirements, email: [email protected]
If you contact us with a complaint and you’re not happy with our response contact: Equality Advisory and Support Service (EASS) - This link opens in a new browser window.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website’s accessibility
The pensions team at the Local Government Association is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 - This link opens in a new browser window AA standard, due to the non-compliances listed below.
How this website was tested
This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level AA, and these tests were carried out by Landscape and the LGA. The process included manual testing based on GOV.UK’s guidance on accessibility and automated testing on a sample of pages using WEBAIM’s WAVE Web Accessibility Evaluation Tool.
Non accessible content
The content listed below is non-accessible for the following reasons:
- the helpful tips on our calculators and tools are not fully accessible to screen reader software. This fails WCAG 2.1 success criterion 4.1.2 (name, role, value)
- the error messages on our calculators and tools are not fully accessible to screen reader software. This fails WCAG 2.1 success criteria 3.3.1 (error identification) and 4.1.3 (status messages).
What we are doing to improve accessibility
We have commissioned an accessibility audit of the site and expect to make all the recommended changes by April 2023. This will ensure that every page is fully compliant with the Web Content Accessibility Guidelines version 2.1 - This link opens in a new browser window AA standard.
Preparation of this accessibility statement
This statement was prepared on 7 March 2022.